Compass Lotto Ventures
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Privacy Policy

Last Updated: November 24, 2024

Compass Lotto Ventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.compasslotto.com.

1. Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you register on the website, express an interest in our educational services, or contact us. This includes:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Educational preferences and learning goals
  • Age verification information (19+ requirement)
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website and search terms
  • Cookie data (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our educational platform
  • Improve and personalize your learning experience
  • Send you educational content, updates, and newsletters (with your consent)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations and verify age requirements

Educational Purpose

We are an educational platform. We do NOT sell lottery tickets directly. We do not sell, rent, or share your personal information with lottery operators or third-party marketing companies.

3. Information Sharing and Disclosure

We may share your information only in the following circumstances:

  • With Your Consent: We may share information when you give us explicit permission
  • Service Providers: With trusted third-party vendors who assist in operating our website (hosting, analytics, email delivery)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, sale, or transfer of company assets
  • Protection: To protect the rights, property, or safety of Compass Lotto Ventures, our users, or others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • 256-bit SSL encryption for data transmission
  • Secure servers with regular security audits
  • Access controls and authentication requirements
  • Regular data backups and disaster recovery procedures
  • Employee training on data protection and privacy

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Under Canadian privacy law (PIPEDA), you have the following rights:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request your data in a portable format
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at [email protected]

6. Age Verification

Our services are restricted to individuals 19 years of age or older. We verify age at registration and throughout the user experience. If we learn that we have collected information from someone under 19, we will delete that information immediately.

7. Cookies and Tracking

We use cookies and similar tracking technologies. See our Cookie Policy for detailed information about how we use cookies and how you can control them.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we securely delete or anonymize it.

10. International Users

Our services are primarily intended for users in Canada. If you access our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email to registered users.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: 1-866-LOTTERY-ED
  • Address: 777 University Avenue, Toronto, ON M5G 2C8

Privacy Compliance

Compass Lotto Ventures is committed to compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy laws.

Think before you play! Play responsibly. Need help? Call 1-800-461-0140 or visit aidejeu.ca.

This website is operated under license from the Compass Lotto Ventures and complies with the Compass Lotto Ventures Lottery Act (RLRQ, c. S-13.1).

Managed by Compass Lotto Ventures Inc. (NEQ 1170001234). The CaribouDraw brand is a registered trademark of Compass Lotto Ventures Inc.

Gambling is strictly prohibited for individuals under the age of 19.
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